Terms & Conditions
Terms of BusinessCultural Clothing Resale Platform
Version 1.0
Last Updated on 15/08/2026
1. Our Purpose
Our platform exists to celebrate culture, preserve heritage, reduce textile waste, and make beautiful cultural clothing accessible to more people. Every garment deserves another opportunity to be worn, appreciated, and celebrated.
We believe that cultural clothing carries history, memories, traditions, and identity. By giving these garments a second life, we support communities, reduce poverty, and contribute to a more sustainable future.
2. Our Values
We are committed to:
Celebrating all cultures with dignity and respect.
Promoting sustainability by reducing textile waste and carbon emissions.
Supporting affordable access to authentic cultural clothing.
Encouraging inclusion, diversity, and community connection.
Treating every customer, seller, and contributor fairly and respectfully.
3. Respect for Cultural Heritage
Many garments sold through our platform have significant cultural, religious, ceremonial, or family importance.
We ask every member to:
Treat each garment with care and respect.
Avoid using clothing in a way that mocks or disrespects any culture or faith.
Respect the traditions connected with ceremonial or religious attire.
Promote understanding and appreciation of cultural diversity.
4. Sharing the Journey of a Garment
One of the unique features of our platform is the opportunity to share the story behind a garment.
Stories may include:
Weddings
Naming ceremonies
Cultural celebrations
Festivals
Family traditions
Milestone events
Generational history
Handmade craftsmanship
Sharing these journeys allows communities to appreciate not only the beauty of the clothing but also the heritage, memories, and traditions connected to it.
However, sharing a story is entirely voluntary.
When sharing stories, members agree to:
Be truthful.
Respect the privacy of others.
Never publish confidential or sensitive personal information.
Obtain permission where another person's identity or story is included.
Use respectful language at all times.
We reserve the right to remove any content that is offensive, discriminatory, misleading, or disrespectful.
5. Buying and Selling
Sellers agree to:
Accurately describe garments.
Clearly disclose any damage, alterations, or defects.
Upload genuine photographs.
Package items securely.
Dispatch items within the agreed timeframe.
Buyers agree to:
Read descriptions carefully before purchasing.
Treat sellers with courtesy and respect.
Raise any concerns promptly through our support process.
6. Authenticity
Where possible, sellers should provide accurate information regarding:
Country or region of origin
Cultural significance
Materials used
Handmade or commercially produced status
Designer or maker (if known)
Authenticity should never be intentionally misrepresented.
7. Sustainability Commitment
By participating in our platform, members contribute towards:
Reducing textile waste.
Lowering environmental impact.
Extending the lifespan of garments.
Supporting a circular economy.
Preserving cultural craftsmanship for future generations.
8. Community Standards
Our platform welcomes people from every background.
We do not tolerate:
Racism
Discrimination
Harassment
Hate speech
Bullying
Cultural disrespect
Fraudulent activity
Anyone breaching these standards may have content removed or their account suspended or terminated.
9. Complaints
We care deeply about the experience of everyone using our platform.
All complaints, concerns, or disputes will be taken seriously and handled:
Promptly
Fairly
Sensitively
Respectfully
Confidentially where appropriate
We aim to resolve concerns as quickly as possible while ensuring every individual is listened to with dignity and impartiality.
10. Privacy
We respect your privacy.
Any personal information shared with us will be handled in accordance with applicable data protection laws. Personal stories should never include information that could place individuals at risk or breach another person's privacy.
11. Limitation of Responsibility
While we encourage honest descriptions and respectful conduct, our platform cannot guarantee the condition, authenticity, or suitability of every garment listed by independent sellers. Buyers are encouraged to review all information carefully before making a purchase.
12. Changes to These Terms
We may update these Terms of Business from time to time to reflect changes in legislation, operational practices, or improvements to our services. Any updates will be made available to all users.
Our Commitment
Every garment tells a story.
Every culture deserves to be celebrated.
Every community deserves to be respected.
Together, we can honour traditions, preserve heritage, reduce waste, support families, and ensure that treasured cultural clothing continues its journey from one celebration to the next with dignity, care, and purpose.